The foundation of the WSI-SRS organizational culture is its values. People, safety, professional excellence and customer focus are central to our activities and working relationships.
People: The people of WSI-SRS are our most important resource. The practice of diversity, open communications, mutual respect, and unimpeachable integrity are essential to maintain success.
Safety: We will provide our employees a safe work place protected against environmental and occupational hazards. Environment, safety and health objectives will take precedence over routine operational requirements. This will be accomplished through employee education and management support.
Professional Excellence: We foster professional excellence through employee empowerment and team involvement. We will provide opportunities for professional development and achievement that will improve the knowledge, skills, and abilities of our employees.
Customer Focus: Recognizing that our goal is to provide quality service to our internal and external customers, we pledge to:
- Actively listen to our customer
- Do what we say we will do, safely
- Promote teamwork in getting the job done
- Be responsible stewards of resources
- Measure our progress
- Be pleasant and professional
- Treat our customers with courtesy and respect
- Provide a professional finished product
- Judge our success by customer satisfaction
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